Effective Date: 01-04-2025
Last Updated: 29-04-2025
Welcome to Groskool, your trusted school management solution. This Privacy Policy describes how Groskool (“we”, “our”, or “us”) collects, uses, discloses, and protects your personal information when you access our services through our website, mobile app, or any related platforms.
By using Groskool, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Definitions
Account means a unique account created to access our Services.
App refers to the Groskool mobile application available on Android and iOS.
Company refers to Groskool EdTech Pvt. Ltd.
Cookies are small files stored on your device that help us improve your experience.
Personal Data refers to information that identifies or can be used to identify an individual.
Service refers to the Groskool website, app, and all services provided.
Service Provider means any third party that processes data on our behalf.
Usage Data is collected automatically and refers to data generated from your interaction with the Service.
You means the individual using the Service, or the institution, parent, or teacher acting on behalf of a student or organization.
2. Types of Data Collected
Personal Data
We collect data including but not limited to:
Full Name
Email Address
Contact Number
Student/Parent/Teacher IDs
School/Institution Name and Address
Class and Academic Details
Login Credentials (encrypted)
Profile photo (optional)
Communication Logs
Financial/Transaction Information (where applicable)
Usage Data
Device and browser type
IP address
App usage patterns
Time and date of access
Diagnostic data
Third-Party Logins
We may offer login via:
Google
Microsoft
Apple These services may provide basic profile data upon authentication, subject to your consent.
3. How We Use Your Data
We use your data for:
Managing and securing your account
Enabling core school management features (attendance, results, fees, homework, etc.)
Communication between school, teachers, students, and parents
Sending notifications and alerts via app, SMS, or email
Payment gateway integrations and transaction support
Monitoring and improving user experience
Legal and regulatory compliance
4. Data Sharing and Disclosure
We may share your data:
With affiliated schools or educational bodies (with your consent)
With verified service providers (e.g., hosting, SMS/email gateway, analytics)
As required by law or governmental request
During business transfers (merger, acquisition, etc.)
With your explicit consent for external integrations
We do not sell or rent your personal information.
5. Cookies and Tracking
Our platform uses cookies and similar technologies to:
Maintain user sessions
Store preferences
Improve app and website performance
You may control cookie behavior through browser settings.
6. Data Security
We implement industry-standard security measures, including:
Encrypted data transmission (SSL)
Secure data centers
Regular backups and access control
Despite best efforts, no system can be fully secure. Use the platform responsibly and report any concerns.
7. Children’s Privacy
Groskool is designed for schools, students, and educational institutions. We do not knowingly collect personal data from children under the age of 13 without verifiable parental or institutional consent. Contact us immediately if you believe such data has been collected improperly.
8. Data Retention
We retain your information for as long as your account remains active or as required by law or regulation. Upon request or termination, your data may be deleted permanently after a defined retention period.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
Access or correct your personal data
Request deletion of your data
Withdraw consent
Object to processing
Lodge a complaint with a supervisory authority
Contact us to exercise any of these rights.
10. Account Deletion
To deactivate or delete your account:
Submit a request via the app or contact our support team.
Deletion is permanent and may result in loss of all associated records.
Subscription fees (if any) are non-refundable after account deletion.
11. Changes to This Policy
We may update this policy periodically. We will notify users through email, in-app notification, or website announcement. Continued use of Groskool after such updates constitutes agreement to the revised policy.
12. Contact Us
For questions or concerns regarding this Privacy Policy, contact us:
Email: admin@groskool.com
Phone: 8340214677
Address: 774, Gaur City Mall, Greater Noida west, UP